Política de privacidade

At NEXOVA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store at nexovastyle.com

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, shipping address, billing address)
  • Payment information (processed securely through our payment providers)
  • Order history and purchase information
  • Communication preferences
  • Information you provide when contacting us

We also automatically collect certain information when you visit our store:

  • Browser type and device information
  • IP address and location data
  • Cookies and similar tracking technologies
  • Pages visited and time spent on our site

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate with you about your account or orders
  • Respond to your questions and customer service requests
  • Send marketing communications (with your consent)
  • Improve our products, services, and website
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (shipping carriers, payment processors, email service providers)
  • Our suppliers and warehouses to fulfill your orders
  • Legal authorities when required by law or to protect our rights

Your Rights (GDPR)

As a customer in the European Union, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at nexovaastyle@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Union, including Asia where our suppliers are located. We ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our store is not intended for children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: Email: nexovaastyle@gmail.com 

Last Updated: March 7, 2026